OUR MISSION, VISION, VALUES
A World Striving For Sustainable Excellence
Our Mission
To help our clients maximize their customer lifetime value and increase their competitive advantage by helping drive productivity and efficiency while delivering measurable results.
OUR VALUES
Our values help us drive our objectives and provide us with guidelines by which we achieve meaningful results. Our corporate values are guideposts to mark the path and guidelines within which we behave in our dealings with each other, our clients and the communities in which we operate. Only by maintaining this shared focus do we, as individuals, become a successful team, and The BAP Group achieves its full potential.
Integrity
We insist on open, honest and fair relationships with each other, our customers and business partners. We believe this is the only way to do business.
Leadership
We will continuously strive to 'do the right thing' in support of our clients, fellow employees and all of our stakeholders. We will lead by example and set our standards high for others to follow.
People
We respect our employees and value their contributions. We are dedicated to creating a work environment that is professionally challenging and personally rewarding. We believe in teamwork, and as a team, delivering exceptional results to our clients and their customers. We are committed to the professional development of each person as they progress through their career at The BAP Group.
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Create an unrivaled environment for exceptional people
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be nonhierarchical and inclusive
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sustain a caring meritocracy
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develop one another through apprenticeship and mentoring
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uphold the obligation to dissent
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govern ourselves as a “one firm” partnership
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Professionalism
We believe that our commitment to professionalism motivates our staff and gives us competitive advantage
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Talent Development
We believe that continuous development of our staff is essential to our personal and organizational growth
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Health, Safety & Environment
We believe that constant concern for the health, safety and protection of our people and our environment is the only way to do business
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Leading Edge Technology
We believe that staying on the leading edge of our business' technology helps us to better help our customers
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Results
We believe that, with every The BAP Group International team member focusing in getting meaningful business results, we simply must excel
Our Vision
To be the premier and preferred provider of Technology Enabled and Business Process Outsourcing services in our chosen markets. To be the distinguished and preferred provider of our value-added services.
Our passion and entrepreneurial culture will ensure that we deliver for our customers in safety, quality and assurance – today and in the future.
Clients
We value our clients as business partners. We are dedicated to providing the highest quality of service to them and will treat their goals and objectives as our own. We will increase their competitive advantage by consistently exceeding expectations.
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Adhere to the highest professional standards
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put client interests at uppermost important
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observe high ethical standards
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preserve client confidences
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maintain an independent perspective
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manage client and firm resources cost-effectively
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Improve our clients’ performance significantl
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Entrepreneurial Spirit
We foster innovation and will take personal risks to improve our service offerings. We will continuously strive to be the best in order to earn and securely maintain our leadership position as the premier provider of outsourced business process services.
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follow the top-management approach
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use our global network to deliver the best of the firm to all clients
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bring innovations in management practice to clients
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build client capabilities to sustain improvement
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build enduring relationships based on trust
